Viewing Submissions
Every response submitted through a published form is saved as a submission. You can view, inspect, and track the sync status of submissions from within Maica Forms.
Accessing Submissions
Open the form in the builder
Click the Submissions tab at the top of the builder (or navigate from the form list)
The submissions list shows all responses for that form.
Submissions Table
Each row in the table represents one submission:
Reference
A unique 8-character reference number (e.g. A7BX3K2Q). Respondents may quote this.
Submitted
Date and time the response was received
Status
Salesforce sync status (see below)
Summary
A brief preview of key field values
Click any row to open the full submission detail.
Submission Detail
The detail view shows:
All field values as submitted (in the original section/field order)
The reference number and submission timestamp
IP address (for spam/fraud review if needed)
Salesforce sync status and any error messages
Sync Status
If the form has Salesforce integration enabled, each submission shows a sync status:
Pending
Received; sync has not yet been attempted or is in progress
Synced
All action steps completed. Salesforce records were created/updated successfully.
Failed
One or more action steps failed. The error message is shown in the detail view.
If a Submission Failed to Sync
Open the submission detail
Read the error message (e.g. "Required field missing in Salesforce", "Invalid picklist value")
Fix the root cause (update the form mapping or the Salesforce configuration)
Re-submit manually, or contact your administrator for bulk reprocessing
Submission data is never lost on sync failure — the respondent's answers are always saved regardless of whether the Salesforce sync succeeds.
Submission Reference Numbers
Each submission is assigned a random 8-character alphanumeric reference number at the moment of submission. This number is:
Shown on the confirmation screen (if enabled)
Included in notification emails
Stored in the submission record
Optionally written to a Salesforce field via action chain mapping
Respondents can use this reference number when contacting your team about their submission.
Downloading Submissions
Bulk export of submissions (CSV) is not currently available in the UI. Contact your administrator if you need to export submission data.
Submission Spam and Rate Limiting
Submissions rejected by spam protection (honeypot triggered or rate limit exceeded) are not saved and do not appear in the submissions list. This is by design — bot submissions are silently dropped.
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