# Logging In

Maica Forms supports two login methods: **Google** and **magic link** (email). Both require your email address to be on the allowed list before access is granted.

{% hint style="info" %}
Before you can log in, an Administrator must add your email address or your company's email domain to the allowed identities list. If you try to log in with an address that is not on the list, you will be denied access.

Contact your Maica administrator to request access.
{% endhint %}

## Logging In with Google

1. Go to **forms.maica.com.au**
2. Click **Continue with Google**
3. Select your Google account or enter your credentials
4. If your email is on the allowed list, you will be signed in and redirected to the dashboard

This is the fastest method. No email is sent — the login is instant.

## Logging In with a Magic Link

If you do not use Google, or prefer not to, you can log in with a one-time link sent to your email.

1. Go to **forms.maica.com.au**
2. Enter your email address in the **Email** field
3. Click **Send Magic Link**
4. Check your inbox for an email from Maica Forms
5. Click the **Sign in** link in the email
6. You will be redirected to the dashboard and signed in automatically

**Notes on magic links:**

* Links expire after **15 minutes**. Request a new one if yours has expired.
* Each link is single-use. Once clicked, it cannot be used again.
* Check your spam or junk folder if the email does not arrive within a minute or two.
* Only one active link exists per email at a time. Requesting a new link invalidates the previous one.

## Signing Out

Click your **avatar** (initials) in the top-right corner of any page and select **Sign out**.

## Troubleshooting

| Problem                                   | Solution                                                                                                  |
| ----------------------------------------- | --------------------------------------------------------------------------------------------------------- |
| "Access denied" after Google sign-in      | Your email is not on the allowed list. Ask your administrator to add you.                                 |
| Magic link email never arrives            | Check your spam folder. If still missing, request a new link.                                             |
| Magic link says "expired" or "invalid"    | The link has expired (15 min) or been used. Go back to the login page and request a new one.              |
| "Access denied" after clicking magic link | Your email was removed from the allowed list between requesting and clicking. Contact your administrator. |


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