Your Maica Learning Path

Learn about Maica in a structured and sequenced way to maximise your journey.

Introduction

Maica is a powerful healthcare management application and learning how it all works and fits together can be a daunting task. We have developed our knowledge base to help you with this journey and have below outlined the best way we believe you should go about learning all about Maica and Salesforce.

We encourage you to follow the sequence outlined below as this will guide you through the basics of the underlying Salesforce platform as well as the Maica solution.

Learning Path and Resources

1. Learn the Basics of the Salesforce Platform

2. Learn the Basics of the Maica Solution

3. Learn how to use the Maica Solution

4. Learn how to configure the Maica Solution

5. Learn how to extend the underlying Salesforce Platform

Learn the Basics of the Salesforce Platform

• Getting started with Salesforce Trailhead

• Navigating Salesforce

Learn the Basics of the Maica Solution

• Maica Key Term Glossary

• Maica Key Concepts

Learn how to use the Maica Solution

• Participant Profile

• Appointment Overview

• Shift Overview

• Service Agreement Overview

• Planner Overview

• Invoicing Overview

• Salesforce Reporting

Learn how to extend the underlying Salesforce Platform

• Salesforce Configuration

• Salesforce User Profiles

• Salesforce Flows

• Salesforce Validation Rules

• Salesforce Development Tools