Learn how to Disconnect your Maica Forms account from Salesforce
If you need to switch to a different Salesforce org, revoke access, or troubleshoot a broken connection, you can disconnect at any time.
Open any form in the form builder
Locate the Salesforce panel in the settings sidebar
Click Disconnect
Confirm the action
Your Salesforce connection is immediately removed. All your forms remain intact — only the active connection is deleted.
Salesforce features are disabled until you reconnect
Your forms and their settings are preserved
New submissions will not sync to Salesforce
Existing submissions are unchanged
Merge field previews will not work in the template builder
Form schemas with SF field mappings are preserved
If someone submits a form while you are disconnected and the form has Salesforce sync enabled, the submission will be saved with a failed sync status. The data is not lost — it will be in the submissions table and can be re-processed once you reconnect (or handled manually).
Follow the steps in Connecting to Salesforce. You can reconnect to the same org or a different one. If you reconnect to a different org, make sure any field mappings in your forms still refer to valid object and field names in the new org.
To remove Maica Forms' access at the Salesforce level:
In Salesforce, go to Setup → My Personal Information → OAuth and Approved Apps (or Settings → Connected Apps OAuth Usage in newer orgs)
Find Maica Forms and click Revoke
This invalidates the tokens stored in Maica Forms. You will need to reconnect from within the app to restore functionality.
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