Rostering Management

Learn about Rostering Management Settings in Maica

Rostering is an important part of the scheduling and resource management process which focuses on allocating the most appropriate resources (care workers) to Appointments. Maica offers a number of Settings on how this allocation is managed, as shown in the table below.

These settings determine how Maica manages Rosters and their function throughout the application. Please refer to the below table for more information on each setting:

The below settings can be configured independently for both Appointments and Shifts. Values defined under each tab will apply only to that respective type.

Setting	Description
Matching Score Importance Level	As Maica calculates the overall matching score for Resources, it is possible for you to assign an importance level to each criteria used in this calculation. This means, you are able to set what is more important when finding and allocating resources; for example, if assigning a higher percentage to Skills, then the algorithm will attribute a higher percentage to the matching of Skills in preference of another dimension
Default Unavailability Status	When resources create Unavailability records (pending permissions), this Settings determines what Status will be used when this record is created. This essentially allows you to build any relevant approval process around unavailability as per your organisational requirements.
Default Unavailability Schedule Status	Sets the Status applied to the Schedule linked to an Unavailability record. This status is used when a Schedule is created or updated (e.g. when marking an Unavailability as recurring).
Default Appointment Break Status	When resources create Appointment Breaks (pending permissions), this Settings determines what Status will be used when this record is created.
Daily Recurring Unavailability Creation Time	Specifies the time each day that Maica runs a batch process to create Recurring Unavailability records, based on active Unavailability Schedules. This operates similarly to Recurring Appointments.