# Global Actions

## What are Global Actions?

Global actions are a versatile feature that allow you to do a variety of tasks easily from anywhere in `Salesforce`, including the Home Page and Mobile App. The **Maica Actions** offer easy and instant access to important **Maica** functions, including:

* [New Appointment ](https://knowledge.maica.com.au/maica-knowledge-base/participants/global-actions/new-appointment)
* [New Billable Participant Note ](https://knowledge.maica.com.au/maica-knowledge-base/participants/global-actions/new-billable-participant-note)
* [New Timesheet Entry ](https://knowledge.maica.com.au/maica-knowledge-base/participants/global-actions/new-timesheet-entry)

## How do I access Global Actions? 

To get started, you can find the Global Actions menu, which is represented by a `+` icon, in the top right corner of your interface. As shown below. 

<figure><img src="https://2670482622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhehRshYIRk6XUlay9L3b%2Fuploads%2F2XLxwxNfNL5iYTsGngvR%2Fglobal%20actions.png?alt=media&#x26;token=e68b0df3-e3d0-41e5-a719-f6f351a78972" alt=""><figcaption></figcaption></figure>

Simply click on this icon to open the dropdown menu, which will display all available actions.&#x20;

<figure><img src="https://2670482622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhehRshYIRk6XUlay9L3b%2Fuploads%2FRqyKpAS83hTwCFXmz8FV%2FScreenshot%202024-08-08%20at%2010.33.30%20am.png?alt=media&#x26;token=7954cee2-0f83-4e79-8867-2b6b8d70e073" alt=""><figcaption></figcaption></figure>

The **Maica Actions** are custom actions specifically designed for **Maica**, whilst the other actions available in the Global Actions dropdown are standard `Salesforce` actions available by default in any `Salesforce` organisation. &#x20;

{% hint style="info" %}
If you do not see the **Maica Actions** in your dropdown menu, you may need to enable them in your Salesforce instance. To learn how to do so, please click here.&#x20;
{% endhint %}

{% hint style="info" %}
To learn more about Salesforce Global Actions, click [here](https://help.salesforce.com/s/articleView?id=sf.actions_overview_global.htm\&type=5).&#x20;
{% endhint %}

Select **Maica Actions** to open the submenu in the bottom right corner of your screen. This will remain accessible until you close it, regardless of the screen you navigate to within **Maica**. As shown below:&#x20;

<figure><img src="https://2670482622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhehRshYIRk6XUlay9L3b%2Fuploads%2FLiCBPBmKrHAFiU20XL2k%2Fmaica%20actions.png?alt=media&#x26;token=37b11af1-7927-46ef-ae78-a6cb0f4fc910" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
To show and hide the `Maica Actions`, simply click the `Header`. &#x20;
{% endhint %}