> For the complete documentation index, see [llms.txt](https://knowledge.maica.com.au/maica-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.maica.com.au/maica-knowledge-base/participants/global-actions.md).

# Global Actions

## What are Global Actions?

Global actions are a versatile feature that allow you to do a variety of tasks easily from anywhere in `Salesforce`, including the Home Page and Mobile App. The **Maica Actions** offer easy and instant access to important **Maica** functions, including:

* [New Appointment ](/maica-knowledge-base/participants/global-actions/new-appointment.md)
* [New Billable Participant Note ](/maica-knowledge-base/participants/global-actions/new-billable-participant-note.md)
* [New Timesheet Entry ](/maica-knowledge-base/participants/global-actions/new-timesheet-entry.md)

## How do I access Global Actions? 

To get started, you can find the Global Actions menu, which is represented by a `+` icon, in the top right corner of your interface. As shown below. 

<figure><img src="/files/3bdZrW5G8iO85ncLMRNf" alt=""><figcaption></figcaption></figure>

Simply click on this icon to open the dropdown menu, which will display all available actions.&#x20;

<figure><img src="/files/C1Dr5OhrP0Nrw8gAOznk" alt=""><figcaption></figcaption></figure>

The **Maica Actions** are custom actions specifically designed for **Maica**, whilst the other actions available in the Global Actions dropdown are standard `Salesforce` actions available by default in any `Salesforce` organisation. &#x20;

{% hint style="info" %}
If you do not see the **Maica Actions** in your dropdown menu, you may need to enable them in your Salesforce instance. To learn how to do so, please click here.&#x20;
{% endhint %}

{% hint style="info" %}
To learn more about Salesforce Global Actions, click [here](https://help.salesforce.com/s/articleView?id=sf.actions_overview_global.htm\&type=5).&#x20;
{% endhint %}

Select **Maica Actions** to open the submenu in the bottom right corner of your screen. This will remain accessible until you close it, regardless of the screen you navigate to within **Maica**. As shown below:&#x20;

<figure><img src="/files/R6jAUV1uSnxitd7lN8pL" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
To show and hide the `Maica Actions`, simply click the `Header`. &#x20;
{% endhint %}