# Offboarding a Resource
When a staff member leaves your organisation—whether they resign, retire, are terminated, or move into another role—you may need to remove them from all future Appointments or Shifts in **Maica**.
The **Resource Offboarding** feature provides a safe, guided process to do this. It ensures the Resource is removed from all future Appointments and marked inactive in your system.
{% hint style="warning" %}
This process cannot be undone, so please review all details carefully before confirming.
{% endhint %}
***
### **What happens when you offboard a Resource?**
When you offboard a Resource, Maica:
1. **Sets an End Date** for when the Resource stops working with Participants.
2. **Stores the Offboarding Reason** so your organisation has a clear record.
3. **Immediately deletes all future Appointment assignments** for that Resource where the Appointment occurs *after the End Date*.
4. **Automatically marks the Resource as inactive** on the End Date (Active = FALSE).
5. **Prevents accidental reassignment** of that Resource by automatically deleting any new future assignments added after offboarding.
***
### **How to Offboard a Resource**
#### **Step 1 — Open the Resource Record**
Navigate to the Resource record for the staff member you want to offboard.
#### **Step 2 — Click “Offboard Resource”**
On the Resource record page, click the **Offboard Resource** action to open the modal shown below.
#### **Step 3 — Enter the Offboarding Details**
You will be prompted to enter:
* **End Date** (required)
* **Offboarding Reason** (required)
* **Comments** (optional)
{% hint style="info" %}
The End Date is **inclusive**, meaning the Resource remains active until the end of that day.
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***
### **What happens next?**
#### **If the Resource has future Appointments after the End Date**
Maica will display a message telling you how many Appointment assignments will be affected.
The message will say something like:
> “This Resource is assigned to 12 future Appointments after the selected End Date.\
> These Appointment assignments will be **deleted immediately** when you continue.\
> ⚠️ These actions cannot be undone.”
This allows you to review the impact before confirming.
***
### **Step 4 — Confirm the Offboarding**
The confirmation screen summarises your choices:
* End Date
* Offboarding Reason
* Number of Appointment assignments to be deleted
When you click **Confirm & Offboard**:
* All Appointment assignments **after the End Date are deleted immediately**
* The Resource remains active until the End Date
* On the End Date, Maica sets the Resource to **Inactive**
***
### **Step 5 — Review the Completion Message**
Once complete, you’ll see a success message that confirms:
* The Resource has been offboarded
* The End Date
* The Offboarding Reason
* The number of Appointment assignments deleted
***
### **FAQs**
What if I accidentally offboard the wrong Resource?
Offboarding actions **cannot be undone**, because Appointment assignments are permanently deleted. Contact your system administrator if you need support.
What happens if someone books this Resource into future Appointments after offboarding?
If those Appointments occur **after the End Date**, they will be automatically removed when the Resource becomes inactive.
Will the Appointment itself be deleted?
No. Only the *Resource’s assignment* to the Appointment is removed. The Appointment remains scheduled for other Resources and Participants.
Does this affect past Appointments?
No. Only future Appointment assignments are removed.
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