> For the complete documentation index, see [llms.txt](https://knowledge.maica.com.au/maica-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.maica.com.au/maica-knowledge-base/shifts/shift-actions/cancellation.md).

# Cancellation

## What does cancelling a Shift involve?

When [Shifts](/maica-knowledge-base/getting-started/maica-key-concepts/shift.md) are cancelled, **Maica** will mark the [Shift](/maica-knowledge-base/getting-started/maica-key-concepts/shift.md) as `Cancelled` rather than simply deleting the [Shift](/maica-knowledge-base/getting-started/maica-key-concepts/shift.md) and associated information.

**Maica** supports two scenarios in which Shifts can be cancelled, including:

1. **Single Shifts:** They are cancelled by simply setting the Shift `Status` to cancelled. ***Shifts are not deleted.***
2. **Recurring** **Shifts:** They are cancelled for either only the specific Shift being managed or for any future Shift part of the [Recurring Schedule](/maica-knowledge-base/shifts/create-a-shift/schedule.md). **Maica** will display the following option when a Recurring Shift is attempted to be cancelled. ***Shifts are not deleted**.*

<figure><img src="/files/oZov6dgC9rR7ZOv06Udd" alt="" width="466"><figcaption></figcaption></figure>

{% hint style="info" %}
If you select to cancel the selected **Shift** only, then Maica will remove this **Shift** from the Recurring Schedule and effectively turn this **Shift** into a single **Shift** with all changes reflected.\
\
To learn more about cancellations within a Schedule, [click here](/maica-knowledge-base/maica-administration-guide/system-processes/recurring-schedules.md#cancelling-a-schedule).&#x20;
{% endhint %}

## Cancellation Reason&#x20;

When cancelling an Shift, Maica asks for a `Cancellation Reason`. If a `Cancellation Reason` is selected, **Maica** requires a `Cancellation Date`.&#x20;

{% hint style="info" %}
To learn more about how Maica validates the parameters of an Shift cancellation, click [here](/maica-knowledge-base/maica-administration-guide/data/data-objects/appointment.md#cancellation-date-required-when-cancellation-reason-is-set).&#x20;
{% endhint %}


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