> For the complete documentation index, see [llms.txt](https://knowledge.maica.com.au/maica-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.maica.com.au/maica-knowledge-base/shifts/shift-actions/open-shift-profile.md).

# Open Shift Profile

Learn about the Shift Profile Record in Maica

## How do I open the Shift Profile?

To open an Shift Profile, simply open a Shift and then click the `External Link` button located in the top right corner of the screen to bring up the profile, as shown below. 

<figure><img src="https://2670482622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhehRshYIRk6XUlay9L3b%2Fuploads%2F01eltre6O2HsG5pEnwTU%2Fshift%20profile.png?alt=media&amp;token=f8eca801-c6fe-4e05-b094-354fdb97e48d" alt="" width="428"><figcaption></figcaption></figure>

Once clicked, you will be directed to a new Salesforce tab showing you the Shift Profile. Here, you will see a summary of the Shifts including any [Checklists](/maica-knowledge-base/getting-started/maica-key-concepts/checklist.md), [Delivery Activities](/maica-knowledge-base/getting-started/maica-key-concepts/delivery-activity.md), Files and more.&#x20;

You can also open an Shift Profile directly from the [Planner](/maica-knowledge-base/the-planner/planner-overview.md), simply by clicking the `Expand Profile` button located in the bottom right corner of any Shift, as shown below.&#x20;

<figure><img src="https://2670482622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhehRshYIRk6XUlay9L3b%2Fuploads%2FJYU2eUnsizDYLNab1zSO%2Fshift%20profile%20quick.png?alt=media&amp;token=1acf4daf-a6a7-49ac-835f-e3dc1f4d9177" alt="" width="143"><figcaption></figcaption></figure>

{% hint style="info" %}
You need to be in either `Shift` or `Roster` View in order to open a Shift Profile directly from the Planner.&#x20;
{% endhint %}