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New Appointment

Learn how to Create a New Appointment from the Global Actions Menu

How do I create an Appointment from the Maica Actions Menu?

To begin creating a new Appointments from the Maica Actions menu, simply click the New Appointment option and you will be presented with the New Appointment pop-up.

Similar to creating a new Appointment from the Planner, after the pop-up is presented, a few stages must be completed before the Appointment can be confirmed.

To learn more about the details and stages of creating a New Appointment, click .

Pre-populated Fields

When creating an from the Maica Actions menu, the Date & Time will be pre-populated. Maica will pre-populate this field to the current Date & Time of the action selected, and will automatically set the duration to 60 minutes. This can be changed manually in the stage of the creation.

You can also change your default duration in Maica Settings; click here to learn more.

Global Actions

Learn about Global Actions in Maica

What are Global Actions?

Global actions are a versatile feature that allow you to do a variety of tasks easily from anywhere in Salesforce, including the Home Page and Mobile App. The Maica Actions offer easy and instant access to important Maica functions, including:

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Appointment
Appointment
Basic Details
Appointment

New Billable Participant Note

  • New Timesheet Entry

  • How do I access Global Actions?

    To get started, you can find the Global Actions menu, which is represented by a + icon, in the top right corner of your interface. As shown below.

    Simply click on this icon to open the dropdown menu, which will display all available actions.

    The Maica Actions are custom actions specifically designed for Maica, whilst the other actions available in the Global Actions dropdown are standard Salesforce actions available by default in any Salesforce organisation.

    If you do not see the Maica Actions in your dropdown menu, you may need to enable them in your Salesforce instance. To learn how to do so, please click here.

    To learn more about Salesforce Global Actions, click here.

    Select Maica Actions to open the submenu in the bottom right corner of your screen. This will remain accessible until you close it, regardless of the screen you navigate to within Maica. As shown below:

    To show and hide the Maica Actions, simply click the Header.

    New Appointment

    New Billable Participant Note

    Learn how to Create a New Billable Participant Note from the Global Actions Menu

    How do I create a new Billable Participant Note from the Maica Actions Menu?

    To begin creating a new Note from the Maica Actions menu, simply click the New Billable Participant Note option and you will be presented with the pop-up to begin populating your Note.

    Similar to creating a new Billable Participant Note from the Planner, after the pop-up is presented, a few stages must be completed before the Note can be confirmed.

    To learn more about the details and stages of creating a New Billable Participant Note, click .

    Pre-populated Fields

    When creating a Billable Participant Note from the Maica Actions menu, the Date & Time will be pre-populated. Maica will pre-populate this field to the current Date & Time of the action selected, and will automatically set the duration to 15 minutes. This can be changed manually in the stage of the creation.

    You can also change your default duration in Maica Settings; click here to learn more.

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    Note
    Take a Note
    Note

    New Shift

    Learn how to Create a New Shift from the Global Actions Menu

    How do I create an Shift from the Maica Actions Menu?

    To begin creating a new Shifts from the Maica Actions menu, simply click the New Shift option and you will be presented with the New Shift pop-up.

    Similar to creating a new Shifts from the Planner, after the pop-up is presented, a few stages must be completed before the Shifts can be confirmed.

    To learn more about the details and stages of creating a New Shift, click .

    Pre-populated Fields

    When creating an from the Maica Actions menu, the Date & Time will be pre-populated. Maica will pre-populate this field to the current Date & Time of the action selected, and will automatically set the duration to 60 minutes. This can be changed manually in the stage of the creation.

    You can also change your default duration in Maica Settings; click here to learn more.

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    Shifts
    Shifts
    Basic Details
    Shifts

    New Timesheet Entry

    Learn how to Create a New Timesheet Entry from the Global Actions Menu

    How do I create a new Timesheet Entry from the Maica Actions Menu?

    To begin creating a new Timesheet Entry from the Maica Actions menu, simply click the New Timesheet Entry option and you will be presented with the pop-up to begin populating your Entry.

    Similar to creating a new Billable Participant Note from the Planner, after the pop-up is presented, a few stages must be completed before the Note can be confirmed.

    To learn more about the details and stages of creating a New Timesheet Entry, click .

    Pre-populated Fields

    When creating a Timesheet Entry from the Maica Actions menu, the Date & Time will be pre-populated. Maica will pre-populate this field to the current Date & Time of the action selected, and will automatically set the Entry duration to 60 minutes. This can be changed manually during the creation.

    You can also change your default duration in Maica Settings; click here to learn more.

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    Timesheet Entry