Appointment Service
Learn about how Maica uses Appointment Services within the overall solution.
An Appointment Service is an absolutely critical concept in Maica as this serves as the basis for creating a family of related Support Items for the purposes of billing. An Appointment Service captures all Support Items that essentially deliver the same service but at different times and days, so the billing engine can determine which specific Support Item to bill against. A typical example of an Appointment Service might be:
Appointment Service
Support Item
Service Day
Service Day
The purpose of Appointment Services, and by far the most significant advantage, is to abstract the need for the end user (or ) to select a specific at the time of managing the or . The best way to describe this is via an example...let's take the above Appointment Service. If an or is delivering this service, there is a potential difference in cost for the Participant if this service is delivered in the morning versus the evening, via specific for either time.
As the Resource managing the or though, we don't believe the selection of this specific should be required and the configuration of the Appointment Service abstracts this selection. The simply selects Therapy Services as the Appointment Service without needing to be concerned about when the service is being delivered.
Appointment Services are used throughout the delivery of services within Maica. They are particularly important when managing as this will determine what is being delivered to your . Appointment Services are also utilised in the following features:
We totally appreciate that the concept of Appointment Services might be a little difficult to understand at first but, ultimately, they are designed to make life easier and abstract your care team from additional administration overhead during the management of or .