The Maica License and Data Model
Learn about what license is needed when using Maica
The table below outlines the various data objects within the overall Maica solution and what license is required to access these.
Maica Entity Relationship Diagram
Data Object Breakdown
This table focuses on the various data objects in which Maica Client Management and Maica Client Care functionally overlap.
Data Object | Function | Required License |
---|---|---|
Plan | Read | Client Management |
Plan Budget | Read | Client Management |
Plan Goal | Read | Client Management |
Service Booking | Read/Write/Delete | Client Management |
Booking Item | Read/Write/Delete | Client Management |
Service Booking | Read | Client Care |
Booking item | Read | Client Care |
Support Category | Read/Write/Delete | Client Management |
Registration Group | Read/Write/Delete | Client Management |
Support Category | Read | Client Care |
Registration Group | Read | Client Care |
Invoice | Read/Write/Delete | Client Management |
Invoice Line Item | Read/Write/Delete | Client Management |
Payment Request | Read/Write/Delete | Client Management |
Remittance | Read/Write/Delete | Client Management |
Invoice | Read | Client Care |
Invoice Line Item | Read | Client Care |
Payment Request | Read | Client Care |
Remittance | Read | Client Care |
Service Agreement | Read/Write/Delete | Client Management |
Agreement Line Item | Read/Write/Delete | Client Management |
Agreement History | Read/Write/Delete | Client Management |
Service Agreement | Read (exclusing Product) | Client Care |
Agreement Item | Read (exluding Product) | Client Care |
Agreement History | Read | Client Care |
The remainder of the data objects are in line with the below Entity Relationship Diagram and license requirements are in line with application/solution scope.
The above table shows that any data object marked in pink requires and Maica Client Care license, any data object marked in green requires a Maica Client Management license whilst any data object marked in blue form part of the standard Salesforce platform.
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