Handle BPR Results & Remittance Files
Learn how to manually handle Payment Requests via the BPR Results and Remittance files
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Admin Guide
Learn how to manually handle Payment Requests via the BPR Results and Remittance files
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In the previous , we covered how to generate and download the Bulk Payment Request (BPR) File.
This article outlines the next two steps in the process:
Importing the Bulk Payment Request Results File
Importing the Bulk Payment Request Remittance File
Once the BPR File has been downloaded from Maica and uploaded to the myplace Provider Portal for processing, PRODA generates a corresponding Results File. This file contains key status details for all Payment Request records (rows) included in your BPR File.
The Results File contains the Status returned by PRODA for each Payment Request (row) uploaded in the initial BPR File. The two possible Status values are:
SUCCESSFUL
ERROR
In addition, the Results File includes:
The Paid Total Amount.
Whether a Capped Price has been applied by the Agency.
Once you’ve downloaded the Bulk Payment Request Results File, the next step is to import it back into Maica. This process updates the Status of each Payment Request record included in the initial BPR File, aligning it with the PRODA Status contained in the Results File.
To do so, you will need to:
Click on the App Launcher in Maica.
Search for Data Import.
As shown below.
Next, using the Upload Files feature, select the Results File you wish to import into Maica. Next, click on the Flow Setting dropdown and select NDIS Bulk Payment Request Results File. You can see an example of this below.
Lastly, click the Import button to process each row in the Results File. This will update the corresponding Payment Request records by matching them to the unique Claim Reference Index (maica__Claim_Reference_Index__c) generated.
For each Payment Request record in Salesforce, the Results import will update the Status as per the following:
Claim Reference
Claim Reference Index
Used to retrieve the Payment Request record. No update
Payment Request Status
Status
IF SUCCESSFUL = Pending Payment
IF ERROR = Rejected
Error Message
Error Details
Mapped to this field as the Reject Reason picklist is used for API error.
The final step in the Bulk Payment Request Claiming process is to upload the Remittance File when it is received from the NDIA.
Upload the received Remittance File.
Select the NDIS Remittance Advice Import Flow Setting, as shown below.
The Total Amount paid by the NDIA for the Payment Request, along with the date the funds were deposited into your organisation's nominated account, will be updated in the Paid Amount and Paid Date fields, respectively.
The Remittance File updates Payment Request records in Salesforce slightly differently compared to the Results File. Only records with a Status of Pending Payment will be updated.
Essentially, the Remittance File contains details of successful Payment Request records only.
For each Payment Request record in Salesforce, the Remittance import will update the following:
ProvClaimRef
Claim Reference Index
Used to retrieve the Payment Request record. No update
AmountPaid
Paid Amount
No column mapping
Status
Paid
No column mapping
Paid Date
Set to TODAY
To learn more about the Data Import Utility in Maica, click .
This process follows the same steps as described for the (see above). However, in this case, you’ll need to:
