# Support Item Management

The **Bulk Price List Update** section allows you to apply a selected Price List to Service Agreements in bulk. You can choose to:

1. **Apply a Price List Immediately** — this updates all currently Active Service Agreements right away.
2. **Schedule a Price List Update** — this sets a future date on which the selected Price List will take effect.

{% hint style="info" %}
Please note, you can define which Service Agreements should be impacted by the Price List update by adding filter criteria. By default, only Agreements with a Status of “Active” will be updated. However, you can optionally add additional fields to target specific subsets of Agreements.
{% endhint %}

Please refer to the below table for more information on each setting: 

<table><thead><tr><th width="222">Setting</th><th>Description</th></tr></thead><tbody><tr><td><code>Apply this Price List</code></td><td>Select the Price List you want to apply to existing Service Agreements. This field is used for an immediate update.</td></tr><tr><td><code>Confirm Toggle</code></td><td>A toggle that confirms your intention to perform the immediate update. Once confirmed, the Update Price List button is activated.</td></tr><tr><td><code>Price List (Scheduled)</code></td><td>Select the Price List that should take effect on a future date.</td></tr><tr><td><code>Effective Date</code></td><td>Defines when the selected Price List should be applied. No changes occur until this date is reached.</td></tr><tr><td><code>Enable</code></td><td>Applies the scheduled update. Once enabled, Maica will automatically update all qualifying Service Agreements on the selected date.</td></tr></tbody></table>