Appointments & Shifts Overview

Learn about the Appointment or Shift Page in the Maica Mobile App

Appointments & Shifts Overview

When you tap on an appointment or shift from the Home screen, you’ll arrive at the Appointment/Shift Overview screen. This is where you’ll see all the important details for the visit, including the location, time, participant, and support team.

Map & Location

At the top of the screen, you’ll see a map view showing where the appointment or shift takes place.

• If there’s a physical address, it will be pinned on the map.

• If there is no physical address, you’ll instead see a note such as “No physical address”.

• If the appointment is online, it will be marked clearly as such.

Please note, this map is interactive. You can zoom, scroll and navigate it without having to leaving your Appointment or Shift screen.

Appointment or Shift Details

Below the map, you’ll find all the key details for your appointment or shift:

• Date & Time – when the Appointment is scheduled.

• Location – Address or online status.

The Location field is clickable. Tapping it will open a route directly in Google Maps from the Appointment Overview screen.

• Participant – who you’ll be supporting.

• Support Team – other workers attending the Appointment.

• Service (if included) – which service this Appointment relates to.

Note, the Participant and Support Team fields are clickable to open more detailed profiles. If enabled by your organisation, you can tap them to view more information.

• Appointment Instructions - any specific requirements for the Appointment or Shift

• Additional Fields - any additional information configured on the Appointment or Shift

Actions Menu

In the top-right corner, you’ll see an Actions dropdown. This menu contains all the additional actions available to you, such as attaching files or taking notes.

All of these actions are explained in detail in the Appointment & Shift Actions article, as well as the Check In and Check Out process, including managing travel.

Again, which actions are available before, during, and after an Appointment or Shift is determined by your organisation.