> For the complete documentation index, see [llms.txt](https://knowledge.maica.com.au/maica-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.maica.com.au/maica-knowledge-base/mobile-worker-app/appointments-and-shifts-actions/check-out.md). # Check Out Learn how to complete the Check-Out process at the end of your Appointment or Shift on the Maica Mobile App ## Starting the Check-Out Process At the end of your Appointment or Shift, return to the overview screen and tap the **Check-Out** button. This opens the **Check-Out Summary**, which provides an overview of your Travel, Completed Services, and any required Check-Out Actions. ## Appointment Date and Time Before finalising, you will confirm the Date and Time your Appointment or Shift finished. By default, **Maica** uses the **Scheduled End Time** of your Appointment, which is the value you will need if you finished on time. If you finished at a different time, you can edit the field directly, or set it back to the scheduled time by selecting the link below the field. {% hint style="success" %} A time you have entered yourself is kept while you complete the rest of your Check-Out. Moving into another action, such as Participant Notes, and coming back will not clear it. {% endhint %} {% hint style="info" %} On a group Appointment where a colleague has already checked out, this field defaults to the current time instead, so that their finish time is never applied to yours. {% endhint %} ## Summary ### Travel Summary The Travel Summary shows the **total distance travelled** and **total travel time** to and from your Appointment. These values are automatically calculated. {% hint style="info" %} Travel is calculated dynamically using Appointment locations and Google API data. To learn how to manage this information, please refer to the [Manage Travel](#manage-travel) section below. {% endhint %} ### Completed Services This section displays the **Service(s)** during the Appointment or Shift.

## Check-Out Actions ### Manage Travel Selecting **Manage Travel** opens a more detailed breakdown of the above Travel Summary. Here you will see information broken down into: * **To Appointment** – Distance and duration from your starting point. * **From Appointment** – Distance and duration from the Appointment to your next location. * **Total** – Combined travel time and distance. If the figures do not match your actual travel, you have two options: 1. **Edit and Save** – You can directly adjust the values by first clicking the `Edit` button shown at the bottom of the screen. When doing so, you may need to add a comment explaining the change, and resave. This will update the Appointment or Shift automatically. 2. **Contact Organisation** – If the edit button is not visible, you will need to notify your organisation to make corrections. We recommend using [Incidents](/maica-knowledge-base/mobile-worker-app/appointments-and-shifts-actions/incidents.md) to do so. ### Manage Expenses The **Manage Expenses** option allows you to add any expenses that were not captured during the Appointment. This works in the same way as the [**Expenses Action**](/maica-knowledge-base/mobile-worker-app/appointments-and-shifts-actions/expenses.md) on the Appointment screen, but is available here as a final step before Check-Out. ### Checklist Items If your Appointment has **Checklist Items** relevant to Check-Out, you will be asked to complete them here. Each Checklist Item may require you to: * Change its status (e.g. from “Not Started” to “Completed”). * Enter notes if extra information is needed. Checklist Items must be completed before you can finalise your Check-Out. As you finish each one, a green tick will appear to show it’s complete. ### Participant Notes If required (for example, for some NDIS Appointments), you may need to complete **mandatory Participant Notes** at Check-Out. These will be displayed under Check-Out Actions with a visual indicator to alert you of their completion status. {% hint style="info" %} You also have the option to create **one note that applies to all participants**, if suitable. {% endhint %} Once all required items are ticked off, the **Check-Out** button at the bottom of the screen will activate. ## Finalising Check-Out Once you have completed all required actions, press **Check-Out** to finalise. The Date and Time shown on screen is the time recorded against your Appointment or Shift. You will be returned to the Appointment or Shift overview screen, where the status will update to **Appointment Completed**.