Open

Learn what is involved in Opening Appointments & Shifts in the Mobile App

What does the Open Action include?

The Open action takes you out of the streamlined Maica view of the Appointment or Shift and into the underlying Salesforce record. From here, you can view and interact with the Appointment using Salesforce’s standard functionality.

This means you’ll no longer be in the mobile Maica experience, but instead working directly with the native Salesforce record.

Why use Open?

You would use Open if you need to:

  • Access related lists connected to the Appointment (e.g. Timesheet Entries).

  • Use full Salesforce features such as reporting or history tracking.

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