Service Agreement
Learn about how Maica uses Service Agreements within the overall solution.
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User Guide
Learn about how Maica uses Service Agreements within the overall solution.
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A Service Agreement is the financial construct under which a receives services. This includes the ability to set up funding structures compliant with the NDIS, Aged Care and other funding arrangements. Service Agreement capture information such as , as well as key dates during which the Service Agreement is valid.
The purpose of Service Agreements is to ensure that services are not delivered without verified funding. Maica considers the entire Participant Lifecycle as one connected process and therefore, it is critical that a has the appropriate Service Agreement funding in place prior to receiving services.
Service Agreements are a fundamental concept in Maica and these records are essential to being able to deliver services to your . Maica validates that the relevant funding, via a Service Agreement, is in place throughout the Maica lifecycle, including whilst managing:
Service Agreements provide you with assurance that a particular service to your is financially covered. Maica will inform the end user, pending their permissions, that any available funding may be exceeded without actually stopping the service from proceeding.