Aged Care Agreements

Learn about Aged Care Service Agreements in Maica

What is an Aged Care Service Agreement?

In Maica, we have tailored Aged Care Service Agreements specifically to support the requirements of Home Care Packages, ensuring that they are perfectly tailored to support Aged Care Participants.

In order to set a Service Agreement as Aged Care specific, simply select Home Care Package as the Funding Type when creating the Service Agreement. This will dynamically update the page and display the relevant components needed to populate your Agreement. These are:

• Manage Budget

• Manage Services

• Discharge Services

These components are Quick Actions that are displayed on the top right hand corner of your interface, as shown below. To learn more about each one, please refer to the relevant pages linked above.

Key Components

Outside of the above mentioned Quick Actions, An Aged Care Service Agreement has several important components and details; for additional information on each one, please see below.

Information Tab

On the left hand side of your Agreement you will notice an Information Tab which contains crucial details for your Agreement, including the following key fields:

Field	Description
Price List	This refers to the associated Price List that you link to your Service Agreement in order to control pricing. This can be modified at any time during the term of the Agreement, and Maica will keep track of it in the Agreement History as well as the Previous Price Book and Last Price Book Change fields in the Information Tab.
Funding Type	This refers to selected Funding Type for the Service Agreement. For all Aged Care Service Agreements, this will be Home Care Package.
Status	This refers to the current Status of the Service Agreement. To learn more about how the Status is determined within Maica, click here.
Total Items	This refers to the total number of Agreement Items within the Service Agreement. To learn more about how Agreement Items are configured, click here.
Total Allocated	This refers to the total amount of allotted funds across all associated Agreement Items.
Total Expenditure	This refers to the total amount of spent funds across all associated Agreement Items.
Utilisation	This is a percentage calculated based on the Total Expenditure against the Total Allocated in order to represent how much of the Participants Funding has been spent.
Authorise Stripe Auto Billing	Indicates if the Participant authorises automatic billing through Stripe for this Service Agreement.
Start & End Date	This represents the beginning and ending of the Agreement period. The End Date can be left blank. Home Care Package Agreements are usually open ended and do not have to have a defined End Date.

Home Care Agreement

The Home Care Agreement component offers a summary of information that is specifically relevant to the administration of a Home Care Package as a Service Agreement, as well as Service Delivery and management of the Home Care Package Budget.

The Budget and all included components are managed using the Manage Budget Quick Action. To learn more about managing your Budget, click here. Similarly, the Services are managed using the Manage Services Quick Action. To learn more about managing your Services, click here.

This summary section is found on the right hand side of your interface, and is displayed as below:

Within the Home Care Agreement Tab, there are a number of fields, these are explained further in the below table:

Field	Description
Plan	This is a related record to the Service Agreement which represents details of the Budget.
Estimate Expenditure (Current Month)	This is a calculation that evaluates the Agreement Items set up against your Budget. These Agreement Items will include information on the Services being provided as well as their cost. The of these Items will be calculated for the current month in this field.
Home Care Account Balance	This field represents the balance of the package at the conclusion of the current claim period or the current month. This takes into account the Package and the Package Budget, as well as its Projected Unspent Funds.
Projected Unspent Funds Balance	This field represents the estimated amount of funds available in the package budget at the end of the month.
Provider Held Commonwealth Funds	This field represents the balance of funds held by the provider on behalf of the Commonwealth. These funds can be drawn down in the case of an overspend at the conclusion of a claim period.
Provider Held Care Recipient Funds	This field represents the balance of funds held by the provider on behalf of the Participant. These funds can be drawn down in the case of an overspend at the conclusion of a claim period.
Opt in to Return Unspent Funds	This field indicates the Provider has opted in to automatically return unspent funds for this Service Agreement.
Discharge Date	This field represents the Date that the Service Agreement is Discharged.

Service Agreement Leave

The Service Agreement Leave component provides the ability to be able to place a Service Agreement on leave according to the four types of leave that are configurable and acceptable according to the Government Legislation.

In order to learn how to set up a Service Agreement Leave Record, click here.

Service Agreement Statements

The Service Agreement Statement component provides the ability to be able to generate a Service Agreement Statement Record. This is essentially a monthly summary of the Service Agreement.

Statements will count and calculate all Services delivered and the cost of those Services delivered throughout the Claim Period, as well as any fees, charges, client contributions or other outgoings assessed against the Service Agreement during the Claim Period.

Agreement Items

The Agreement Items component provides the ability to view each Agreement Item as an individual record. Agreement Items are configured and added to an Agreement through the Manage Services Quick Action.