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User Guide
User Guide
  • Welcome to the Maica User Guide
  • Getting Started
    • Get Started with Maica
    • Your Maica Learning Path
    • The Maica Lifecycle
    • Salesforce Key Concepts
    • Maica Key Concepts
      • Participant
      • Resource
      • Price List
      • Asset
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      • Timesheet
      • Invoice
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    • Maica Usage Rules
  • Participants
    • Participant Profile
      • NDIS Funding
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        • Funding Record Overview
        • Service Booking Overview
        • Create Service Booking
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      • Home Care Package Funding
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      • New Appointment
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  • Resources
    • Resource Profile
  • The Planner
    • Planner Overview
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  • Appointments
    • Create an Appointment
      • Basic Details
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      • Custom Fields
      • Summary
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    • Appointment Actions
      • Check-In
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      • Quick Completion
      • Cancellation
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      • Open Appointment Profile
      • Google Maps
  • Shifts
    • Create a Shift
      • Basic Details
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      • Custom Fields
      • Participant Notes
      • Summary
    • Manage a Shift
    • Shift Actions
      • Check-In
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      • Quick Complete
      • Cancellation
      • Attach Files
      • Shift Breaks
      • Shift Expenses
      • Checklists
      • Shift Notes
      • Open Shift Profile
      • Google Maps
  • Timesheets
    • Timesheet Overview
      • Create a Timesheet Entry
      • Submit a Timesheet
  • Service Agreements
    • The Building Blocks
    • Agreement Management
      • NDIS Agreements
        • Manage Service Agreement
        • Manage Price List
      • Aged Care Agreements
        • Manage Budget
        • Manage Services
        • Discharge Services
  • Invoices
    • Invoice Overview
      • Invoice Line Item Overview
      • Payment Request Overview
    • Invoice Actions
      • Process an Invoice
      • Claim an Invoice
      • Reclaim an Invoice
      • Cancel an Invoice
      • Credit an Invoice
      • Sync with Xero
  • Integrations
    • Xero Integration Overview
    • Stripe Integration Overview
  • Troubleshooting
    • General Troubleshooting
  • ANNOUNCEMENTS
    • Support at Home Legislation
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  • How do I Cancel an Invoice?
  • What happens after my Invoice has been cancelled?

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  1. Invoices
  2. Invoice Actions

Cancel an Invoice

Learn how to Cancel an Invoice in Maica

PreviousReclaim an InvoiceNextCredit an Invoice

Last updated 8 months ago

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How do I Cancel an Invoice?

In Maica, you can Cancel an Invoice through the Cancel Quick Action found in the dropdown menu located in the top right corner of your interface. Firstly, click the dropdown icon to display the extended Menu options, as shown below.

Then, simply click Cancel.

After doing so, Maica will display a pop-up confirming you wish to Cancel your Invoice. Simply click Confirm to complete the cancellation process. Once done, Maica will replace the Status bar with a cancellation alert, as shown below.

You cannot Cancel an Invoice with a Fully Paid status.

What happens after my Invoice has been cancelled?

Once you have successfully cancelled your Invoice, three things will automatically occur in Maica, these are:

  1. Invoice History records will be generated reflecting the Date & Time in which the cancellation occurred. These are records accessible directly from the Invoice, as shown below.

Maica will set the of your Invoice to Cancelled.

The related Field will show Cancelled = TRUE. This is referenced in the .

Status
Invoice Status Flow